Spread the word.
NEVER. Under any circumstances. No matter HOW tempted you are to do so, Do business with Ken Garff Saab in Salt Lake City.
They charged us extra for a warranty that costs a RIDICULOUS amount of money to maintain. They promised us an extra key and manual for the car we bought that they have NEVER provided, or even attempted to provide.
And the "service" provided by they "Service Dept." is a piece of crap. NEVER believe the price quote they give you over the phone. NEVER believe that "Making an appointment" (which they require) will promise you that your car will be serviced at that time. And NEVER trust that it will take the amount of time they promise it will take for ROUTINE maintenance.
Can you tell I'm angry? Is it possibly because they told Ben to bring his car in for it's 30,000 mile service at 10 this morning, telling us it would take 2.5 hours, charging us $600 for said service when there is NOTHING WRONG with the car, and it is now 4:00 pm and they STILL aren't done? Is it possibly because I am stuck at work 3 hours longer than expected without a car, without a way to go get lunch, having eaten a HOT POCKET from the VENDING MACHINE for lunch. Pregnant women need to EAT!!! REAL FOOD!! (OK, granted, it was rather naive of me to trust anyone who services cars for a living to stick remotely to what they say, but COME ON!! I know I should have just driven my own self. I know that if I had, I could be home napping right now, having already turned in vacation hours for this afternoon. So I'm naive. . .)
Spread they word. Far and wide. Ken Garff Saab is a poorly run business that is not to be trusted.
Friday, July 20, 2007
Spread the word.
Posted by Melanie at 3:53 PM